Getting Started
HomePage
The Home Page is the first screen you encounter when you log in to the Lidia Console. From this screen, you can access all platform management processes, configure system settings, and monitor your notifications. While operational and administrative actions are performed through the modules listed in the left navigation menu, the top-right area allows you to switch language preferences, view system notifications, access and manage personal and organization-related account information, or securely log out of the platform.
Settings Provides access to system preferences, core configurations, user roles, and overall platform settings.
Notification Center Allows you to view and manage system notifications, alerts, and updates.
Merchants Enables you to review seller applications submitted from the storefront, perform approval or rejection actions, and manage marketplace sellers and business partners.
Customers Allows you to view registered customers, manage membership permissions, create new customer records, and maintain reference information.
Product Management Used to manage all products, brands, categories, variants, product pools, and product listings included in or offered for sale on the platform.
Inventory Provides an overview of all inventory data across the platform and allows inventory management.
Content A content management area where interface orchestrations and experience sets are defined and associated with appropriate templates across the platform.
Media Used to upload and manage all product-related images, videos, and files.
Goal Management Allows you to define and track internal organizational goals and constraints.
Campaign Management Used to view existing campaigns and create new campaigns and coupon definitions.
Sales Allows you to track and manage completed orders.
Logistics Used to track delivery and shipment processes related to orders.
Invoice Center Allows you to monitor invoices generated for completed orders.
Finance Provides tracking and management of payments and financial transactions.
After-Sales Used to manage and track order cancellation and return processes.
Resolution Center Allows you to track customer requests, complaints, and support tickets.
Social Capabilities Used to monitor customer feedback and engagement.
Operational Processes Used to manage technical and supportive processes related to platform operations.
Reports Provides access to reports related to sales, operations, and cost data.
Audit Reports Allows tracking of system activity logs and transaction records at the organizational level.
By clicking the profile area located in the upper-right corner, you can access the Account Information page. This section allows you to view and update both user- and organization-level information.
User Information
In the User Information section, the following details can be updated:
Profile image
First and last name
Email address
Phone number
Password update
In the Organization Details section, the following actions can be performed:
Edit company information (Company name, company type, integration code, tax office, tax number, trade registry number, and address details)
View and update organization users
Assign new authorized users based on appropriate roles
Last updated