Getting Started

Home Page

The Home Page is the first screen you encounter when you log in to the Lidia Merchant Console. From this screen, you can access core operational processes such as product management, sales and delivery management, invoice and earnings tracking, and monitor your revenue, overall business performance, as well as sales and inventory summaries from a single central view.

Operational and administrative tasks are carried out through the modules listed in the left navigation menu. The statistical tables, KPI cards, and summary views presented on the main screen allow you to quickly assess your business status and performance at a glance.

In the top-right section of the screen, you can change language preferences, access personal and organizational account information, and securely log out of the platform.

• Left Menu Navigation

Store Management: The store status, basic definitions, and store-related configurations are controlled through this module.

Product Management: This is the module where the seller creates, updates, and manages their products.

Sales Management: This section is used to manage order statuses, delivery steps, and sales-related operational processes.

Invoice Center: This is the area where invoice processes related to sales are managed.

Finance Management: This module is used to track earnings, payment statuses, and financial summaries.

Goal Management: The goals defined by the system are monitored through this module.

Media Management: This is the area where visual and media files related to products and the store are managed.

Reports: This section provides reports that allow the seller to analyze sales, performance, and operational data.

• Summary and Statistical Templates

The summary and statistical templates displayed on the home page enable sellers to monitor their business performance in a quick and comprehensive manner. All displayed values are updated in real time based on the date selection filter available on the screen.

General Statistics Results

• Total Earnings Displays the total revenue earned within the selected date range; this value can be viewed on a daily, weekly, monthly, yearly, or custom date range basis using the date filter.

• Total Number of Orders Shows the total number of orders received within the selected date range, and the Orders link below this value redirects the user to the Order Management page located in the Merchant Console left navigation menu.

• Number of Products Sold Displays the total number of products sold, and the Sales Report link below this value provides access to sales reports under the Reports section in the Merchant Console left navigation menu.

• Total Active Product Indicates the total number of active products available for sale, and the My Products link below this value redirects the user to the My Products page under the Product Management section in the Merchant Console left navigation menu.

• Total Number of Returns Shows the total number of returns created within the selected date range, and the Sales Management link below this value redirects the user to the Demand Management page located in the Merchant Console left navigation menu.

• Return Rate Displays the ratio of completed returns to total sales, and similarly, the Sales Management link below this value redirects the user to the Demand Management page for detailed review.

All KPI cards displayed under the General Statistics Results section are presented together with the weekly change amount for the last one-week period.

• Sales Performance

This template allows you to view your earnings from sales in a graphical format. Based on the selected date range, you can monitor revenue changes and analyze your sales performance over time.

• Sales and Inventory Summaries

This template consists of five main sections that summarize your sales and inventory status, enabling you to quickly evaluate your operational performance.

• Categories Displays how many different categories your product portfolio consists of. It allows you to check whether there have been any changes in the number of categories (added or removed) over the last week. Additionally, the top 5 best-selling categories and the number of products within each category are displayed.

• Order Status Summary Shows the percentage distribution of Pending Orders, Shipped Orders, and Delivered Orders. Using the View All option located in the top-right corner, you are redirected to the Orders page in the left navigation menu.

• Best Selling Products Lists the products that have been sold the most since the day your store account was created on the platform, along with their sales quantities.

• Products with Low Stock Lists products with low or depleted stock levels according to their stock status, along with quantity information. Using the Price/Stock Actions option in the top-right corner, you are redirected to the My Products page in the left navigation menu.

• Top Returned Items Lists the products most frequently returned by customers, along with their return quantities.

• Account Information

You can access the Account Information page by clicking the profile area located in the top-right corner. This page allows you to view and update information at both the user and organization levels, within the scope of your authorization.

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User Information

In the User Information section, the personal details associated with your account can be updated through the following fields:

• Profile picture

• First and last name

• Email address

• Phone number

• Password update

Organization Details

In the Organization Details section, the following store and company-related configurations can be managed:

• Store Information Store status and store name information can be viewed and updated.

• Company Information Company name, company type, tax office, tax number, trade registry number, and MERSİS number are available in this section.

• Address Information Province and district, neighborhood, street, building number, phone number, email address, and website information are managed in this section.