Lidia Order

Manages cart, orders, deliveries and claims (cancellation, return).

Overview

Lidia Order manages orders across your commerce platform, handling everything from creation to fulfillment. It ensures that customer orders are processed efficiently and accurately, providing a smooth purchasing experience. Details about these concepts are provided below.

You can find a sample implementation of the scenario below here.

Quick Example

• You create an order structure within the Lidia Commerce Platform Administration Interface.

• You define order stages like "Pending," "Processing," and "Shipped."

• You use the Lidia Order API to create and update orders based on customer actions and inventory availability.

• As customers place orders, the Lidia Order Service ensures that the order is processed and tracked through each stage until fulfillment.

Concepts

Order Lifecycle

The order lifecycle consists of various stages, such as creation, payment confirmation, fulfillment, and shipment. Lidia Order manages the entire process, ensuring each stage is handled smoothly and that customers are updated on the status of their orders.

Order Management

Lidia Order provides tools to create, update, and track orders across multiple sales channels. It integrates seamlessly with other services like Lidia Inventory and Lidia Delivery to ensure orders are fulfilled based on real-time inventory and shipping data.

Payment and Fulfillment

Lidia Order supports payment verification and connects with delivery services to ensure orders are shipped correctly. This integration allows your platform to offer a complete order management solution, from payment to the final delivery.